YouTube has a lot to offer. Unfortunately, with many features come more questions. You may have questions about your Google account, YouTube channel, etc. You may find yourself lost in YouTube and need help.
When you head to YouTube Help Centre page, the only thing you see is Q&A’s and topics created by community. But what if your problem is specific and you need to talk to YouTube’s customer support? Are you wondering how to contact YouTube support via telephone, e-mail or live chat?
In this article I am going to explain how to contact YouTube customer support to get your questions answered and problems solved fast and easy.
Let’s get started!
There are two main ways to contact YouTube support line: YouTube’s phone support or contacting them via Twitter-based customer support.
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Contacting YouTube’s phone support
If you search online you can find the official YouTube’s phone support number. It is +1–650-253-0000. However, that’s an official phone support line for all Google products.
If you call this number, you will be really upset because you won’t talk to any human. That’s just another automatic answer box with recordings only. Even checking Q&A section will bring you more results than calling YouTube’s phone support line.
In conclusion, I wouldn’t even bother calling YouTube’s phone support line.
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Contacting YouTube’s Twitter-based support
Many users reported that the best way to contact YouTube is via their Twitter-based support.
You can tweet at YouTube and YouTube’s customer support should reach out to you. YouTube’s Twitter-based support usually replies within 38 hours, so be patient.
To get support through YouTube’s Twitter-based support, you need to have Twitter account. If you don’t have one, just register a new account. After that type in your question in your tweet and tag @YouTube in your tweet.
By doing this your question will be noticed by YouTube’s Twitter support staff and they will respond to your question.
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YouTube’s customer email and live chat option
Unfortunately, YouTube doesn’t have customer email and doesn’t provide live chat option. So, it is the best to stick with YouTube’s Twitter-based support.
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I hope that you were able to successfully contact YouTube’s support and got your questions answered. If you have any more questions related to this topic, then leave a comment below!
Does YouTube have a work email that I can use to talk to any member of YouTube staff if I need to?
Obviously they have, but it’s super duper hard to get. You’re probably better off getting them on Twitter to respond and ask if you want to send private information to them.